Shipping policy

Truequest Soap Co. - Shipping Policy

UK Standard Flat Rate Delivery

FREE on orders above £30
Flat Rate of £3.75 for orders below £30
Most items dispatched same day - Monday to Friday
Delivery typically within 3-5 working days following dispatch - Monday to Saturday

All orders upto 2 kilos are sent via Royal Mail Small Parcel, orders over 2 kilos are sent via Royal Mail or Parcelforce.

Note: You will receive a dispatch confirmation email as soon as your order has left us. However, if the email shows a sent time after 4pm, please consider it dispatched the following working day.

Other delivery options

If you need your package delivered to an international location or next day delivery which we don’t ship to as standard - please email us on enquiries@truequestsoap.couk and we’ll do our best to accommodate you.